Frequently Asked Questions
Where do you deliver to?
We deliver all the way from Brunswick, GA to St. Augustine, Florida. Our delivery rate ranges depending on your location.
Where are you located?
Unfortunately we do not have a store front. We keep all of our supplies in a storage facility and only do deliveries. This allows us to keep our costs low so we can provide you the best rates on delivery. If you are looking for a pickup order we recommend going to All About Events Jax. All About Events Jax will have the best rates on pickup orders but we have the best rates for all delivery orders.
Will you set up tents in the rain?
Yes, we will set up tents in the rain. The only time we will not setup is if the weather poses a danger to our employees. This includes lighting storms and gale force winds. In the event that we cannot setup due to lighting strikes in the area we will refund the cost of the tent.
Do you deliver on weekends?
Yes, we have flexible delivery hours and can deliver during the week or weekend. For weekend delivery service, there will be an additional cost.
What is your reservation policy?
A 25% non-refundable deposit must be made to reserve the equipment. The full payment must be made at least 2 weeks prior to the event date. If you cancel the event prior to two weeks before the event we will refund up to the 25% non-refundable deposit. Any cancellations within two weeks are subject to loss of the full deposit.
Are the prices on your website hourly?
No, all of the prices on our website are for 2 day rentals. If you need the rentals over the weekend Friday-Sunday, the price is still the same as a 1 day rental. If you need rentals for an extended period of time give us a call and we will work something out that will suit your needs.
Why should I rent from Local Event Supplies?
First and foremost we have the best rates on all delivery orders. Other companies will price gouge customers on delivery rates. We operate with a delivery rate based on distance from our location to provide the most convenience to our customers.
Not only do we have the best rates on deliveries, but our tent rentals are over 25% less than our competitors rates. Did I read that right? 25% Less! Don’t waste time with our competitors. Come to Local Event Supplies for the best rates.
Are your other rates lower as well? YES. Our chairs cost less, our dance floors cost less, our tables cost less, and our tent rentals cost less. Give us a call today to get YOUR quote!
Flexible delivery and pickup times. We don’t want to make customers block time out of there day unnecessarily. We ask you what time we can deliver the items and we make sure to find a time that works well for both of us. Our goal is to prioritize the customer first, anywhere, anytime.
We reply instantly to any message you send us. Contact us by email, by phone, or directly through your website. The advantage of working with a small event rental company is that you get to talk directly to the people who run the company. We are always available for our customers and typically work much later than the hours be publicize. We are here to help YOU!