Frequently Asked Questions
Where do you deliver to?
We deliver all the way from Brunswick, GA to St. Augustine, Florida. Our delivery rate ranges depending on your location. If you are located 20 miles within Jacksonville, Fl we charge $65 for delivery. Within 40 miles of Jacksonville we charge $85 dollars for delivery. Outside of 40 miles we charge $100 for delivery.
Where are you located?
Unfortunately we do not have a store front. We keep all of our supplies in a storage facility and only do deliveries. This allows us to keep our costs low so we can provide you the best rates on delivery. If you are looking for a pickup order we recommend going to All About Events Jax. All About Events Jax will have the best rates on pickup orders but we have the best rates for all delivery orders.
Will you set up tents in the rain?
Yes, we will set up tents in the rain. The only time we will not setup is if the weather poses a danger to our employees. This includes lighting storms and gale force winds. In the event that we cannot setup due to lighting strikes in the area we will refund the cost of the tent.
Do you deliver on weekends?
Yes, we have flexible delivery hours and can deliver during the week or weekend. Our delivery rates are the same for the week and the weekend. Other companies will try to charge you higher rates for weekend deliveries but at Local Event Supplies we believe a flat rate based on distance is the most convenient approach.
What is your reservation policy?
On orders greater than or equal to $400 a 25% non-refundable deposit must be made to reserve the equipment. On all orders less than $400 payment must be made in full. The full payment must be made at least 2 weeks prior to the event date. If you cancel the event prior to two weeks before the event we will refund the money up to the 25% non-refundable deposit. Any cancellations within two weeks are subject to loss of the full deposit.
Are the prices on your website hourly?
No, all of the prices on our website are day by day. If you need the rentals over the weekend Friday-Sunday, the price is still the same as a 1 day rental. If you need rentals for an extended period of time give us a call and we will work something out that will suit your needs.
Why should I rent from Local Event Supplies?
First and foremost we have the best rates on all delivery orders. Other companies will price gouge customers on delivery rates. Have you gotten quotes for cheaper delivery during the week but more expensive rates on the weekend? This is because they know your event will take place on the weekend and they will take advantage of that fact to charge you more. We operate with a flat delivery rate based on distance from our location to provide the most convenience to our customers.
Not only do we have the best rates on deliveries, but our tent rentals are over 25% less than our competitors rates. Did I read that right? 25% Less! Don’t waste time with our competitors. Come to Local Event Supplies for the best rates.
Are your other rates lower as well? YES. Our chairs cost less, our dance floors cost less, our tables cost less, and our tent rentals cost less. You may have heard the expression that cheaper is always better but that is not the case with Local Event Supplies. We offer the same products at a lower rate because we save money by not having a store front.
Flexible delivery and pickup times. Other companies mandate a 3-4 hour window for deliveries. We don’t want to make customers block time out of there day unnecessarily. We ask you what time we can deliver the items and we make sure to find a time that works well for both of us. Our goal is to prioritize the customer first, anywhere, anytime.
We reply instantly to any message you send us. Contact us by email, by phone, or directly through your website. The advantage of working with a small event rental company is that you get to talk directly to the people who run the company. We are always available for our customers and typically work much later than the hours be publicize.